Privacy Policy

Introduction

zantrivokara.top S.A. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at zantrivokara.top or use our business operational reporting automation services.

As the data controller, we are responsible for ensuring that your personal data is processed in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in Portugal and the European Union.

Data Controller Information

The data controller for your personal information is:

• Company Name: zantrivokara.top S.A.
• Registration Number: 913725864
• VAT Number: PT912537648
• Address: Praça do Comércio 262, 1093-903 Lisbon, Portugal
• Email: [email protected]
• Phone: +351 211029112

Data We Collect

We collect and process various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information we collect automatically when you visit our website.

Information You Provide to Us

• Contact information (name, email address, phone number, company name)
• Communication data (messages sent through contact forms or email)
• Service enquiry details and business requirements
• Any other information you choose to provide when contacting us

Information We Collect Automatically

• Website usage data (pages visited, time spent, navigation patterns)
• Technical information (IP address, browser type, device information)
• Cookies and tracking data (subject to your consent preferences)
• Referral sources and marketing campaign data

How We Use Your Information

We use your personal data for specific, legitimate business purposes. The legal basis for processing your data depends on how we use your information and the context in which we collect it.

Primary Uses

• Responding to your enquiries and providing customer support
• Delivering our business operational reporting automation services
• Communicating about our services and business updates
• Improving our website functionality and user experience
• Ensuring compliance with legal and regulatory requirements

Legal Basis for Processing

• Legitimate Interest: Website analytics and business communication
• Contractual Necessity: Service delivery and customer support
• Consent: Marketing communications and non-essential cookies
• Legal Obligation: Compliance with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• With service providers who assist us in operating our website and delivering services
• When required by law or to comply with legal obligations
• To protect our rights, property, or safety, or that of our clients
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. Our standard data retention periods are:

• Contact enquiries and communications: 3 years from last contact
• Website analytics data: 26 months (Google Analytics default)
• Marketing data: Until you withdraw consent or 2 years of inactivity
• Legal and compliance records: As required by applicable laws

Your Rights

Under the GDPR and applicable data protection laws, you have several rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct any inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Limit how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing where applicable

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection and security

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

• Email: [email protected]
• Phone: +351 211029112
• Post: zantrivokara.top S.A., Praça do Comércio 262, 1093-903 Lisbon, Portugal

We will respond to your enquiry within 30 days of receiving your request.

Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

This Privacy Policy was last updated on 15th January 2026.